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About Us
Interlogix (a division of UTC Fire & Security) is a global organisation: we offer products and services from Australia, and from other Interlogix sites around the world. We support all of our products, but especially products developed by our Melbourne Engineering Centre (MEC).
If you are a customer and need technical assistance, your first point of call should be your installation company.
Australia & New Zealand Technical Support
Phone: 1300 361 479 (freecall within Australia)
New Zealand support: +61 3 9239 1200
Email: support@interlogix.com.au
Interlogix Support Portal: security.interlogix.com.au
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LOOK WHAT'S NEW!!!
Interlogix is pleased to announce the launch of a new management platform which will allow customers to submit, track and manage technical support cases, search a knowledge base of common issues and provide access to an extensive documentation library. The Interlogix Support Portal will deliver enhanced levels of service and functionality for customers through its interactive and responsive capabilities.
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Video Software Downloads
Get the latest updates to ensure optimal video surveillance performance.
Here you will find, firmware upgrade files, PC software and manuals pertaining to the video systems product line and supporting equipment. Most files have been supplied as Zipped files to minimise download time. Manuals are in PDF. Click on the link below to get to the information you need. |
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Software Registration
TITAN registration
Log in to the TITAN registration site to register your TITAN software.
Security Commander
We are currently experiencing some problems with the Security Commander registration site. Until this is rectified, we would ask that you please register through the link to the right.
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Support Documentation and Manuals
The resources in the Interlogix Support Portal are for use by industry professionals such as installers, system architects, and specifiers.
PLEASE NOTE: If you are currently registered for SupportCentral - the site used by existing GE/UTC customers to download technical documentation - the Interlogix Support Portal will now become the online portal for all technical documentation.
As Support Central begins to phase out (with a final closure due in May 2013) users are encouraged to register on the Interlogix Support Portal.
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Forcefield
Forcefield installers should contact Direct Alarm Supplies for technical assistance on the Forcefield range of products.
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